Shipping Policy
Shipping Policy for Ravienna
Thank you for visiting and shopping at Ravienna. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.
- Shipping method: Standard
- Estimated delivery time: 5-10 business days
- Shipment cost: Calculated at checkout based on the shipping address and package weight.
International Shipping Policy
We offer international shipping to countries outside the United States.
- Shipping method: International Standard
- Estimated delivery time: 6-14 business days
- Shipment cost: Calculated at checkout based on the shipping address and package weight.
Please note that delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Ravienna is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Ravienna is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Questions
If you have any questions about our Shipping Policy, please contact us at the Contact Us Page.
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